Samsonite is an internationally recognised brand and holds a great reputation and value. Consequently, our brand often becomes a target for fraudulent schemes that deceive our consumers by exploiting our brand image.

The most common form of scamming on the internet is called phishing, a type of cybercrime where consumers are lured into providing sensitive information, like credit card details. These types of fake posts or websites seem to offer great discounts or unmissable offers on our products, which will never be delivered.

Exercise caution when encountering websites resembling the official Samsonite websites. Our official brand website, www.samsonite.com.qa

Be aware of fraudulent Facebook pages with a similar look to the official Samsonite page. We’re working with Meta to remove and block such fraudulent pages, however consumers are advised to exercise vigilance when shopping online. While these fraudulent pages may mimic the appearance of our official brand website and showcase some of our trademarks and products, they are not genuine and are hosted on different web domains or URLs.

REPORTING TO AUTHORITIES

Samsonite consistently works with relevant authorities to remove and block such fraudulent websites. However, it is impossible to completely eradicate them and hence, we advise consumers to exercise vigilance when shopping online.

If you have fallen victim to this fraudulent scheme or come across a fake website, we urge you to report it to the authorities immediately. Click here

TIPS & TRICKS TO AVOID PHISHING ATTEMPTS

Verify the website's URL. Fake links often mimic the official URL by adding unnecessary words or using slight misspellings.

When using social media, verify the account by checking for the blue tick badge and be cautious of unrealistic prices.

Be cautious with intrusive pop-ups that pressure quick purchases or request sensitive information.

Check payment methods. Legitimate websites usually offer multiple trusted payment options.

Check for spelling or grammar errors, which may indicate a fraudulent website.

Please note that Samsonite cannot be held accountable for purchases made on fake websites. If you have concerns, please contact us: info@samsonite.com.qa