Terms & Conditions

TERMS & CONDITIONS

At www.samsonite.com.qa, we are dedicated to provide exceptional service & top-quality products to our customers. As a leading retailer specializing in luggage & travel accessories, we have meticulously crafted our Terms & Conditions to ensure a smooth and reliable shopping experience for all buying users on our website.

Our Terms & Conditions govern numerous elements of your engagement with www.samsonite.com.qa, including but not limited to:

    • Ordering Process: We outline the steps involved in placing an order on our website, from browsing our catalog to completing the checkout process.
    • Payment and Pricing: Clear information regarding accepted payment methods, currency, and pricing policies to eliminate any confusion during transactions.
    • Shipping and Delivery: Details about shipping options, estimated delivery times, and any applicable shipping fees or restrictions.
    • Returns and Exchanges: Our policies regarding returns, exchanges, and refunds, including conditions for eligibility and procedures to follow.
    • Product Information and Warranty: Information about the products we offer, including specifications, warranties, and any disclaimers.
    • Repairs: Please be advised that your luggage must be collected within 90 days upon receiving confirmation of its service; any luggage not claimed within this period will be subject to disposal. Samsonite will not be held responsible for any losses.
    • Privacy and Security: Our commitment to protecting your personal information and maintaining the security of your transactions on our website.
    • Intellectual Property: Guidelines regarding the use of our website’s content, trademarks, and intellectual property rights.
    • Legal Compliance: Compliance with applicable laws and regulations governing online commerce, including consumer rights & data protection laws.